Delivering flexible service & maintenance solutions

Our range of services & maintenance include:

  • Electro-Mechanical-Pneumatic repair and replacement
  • Counter security screens, pay windows & doors
  • Automatic doors
  • Audio systems
  • Door entry systems
  • CCTV, access control & locking
  • Security fogging & cash degradation
  • Locksmithing

Avoid costly, unplanned expenditure and downtime by servicing and maintaining your equipment


  •  We offer a range of emergency response times from 2 to 4 hours
  • Tailored maintenance packages to suit your needs
  •  Competitive rates

National Coverage

  • Directly employed BS 7858 Security Vetted Engineers
  • Real-time vehicle location tracking, for realistic response times


Technical Support and Training

  • We provide our engineers with regular training to keep them up to date with current and future standards
  • Our fully certified, accredited technicians have transferable skills that can be applied to servicing products outside of our current scope

24/7 Helpdesk

  • Avoid the cost of an Emergency Call Out response with one of our engineers, by calling our 24/7 Helpdesk
  • Speak directly to our dedicated UK helpdesk
  • Real-time reporting

Integrated Systems

  • Multiple technologies are brought together to provide a totally integrated solution for our clients

Third-Party Solution Support

We are always happy to help resolve issues, even if you purchased your solution elsewhere. Our unique combination of comprehensive stock levels and decades of support experience means that 95% of all call-outs are resolved on the first visit, meaning your business experiences minimal disruption.

Established in the late 1980s, Safetell’s Service proposition and service culture are based on a strong ethos that continues to this day. The renowned Safetell support infrastructure ensures peace of mind and minimises out-of-hours calls.

Our Service-Team is built from an in-house team of experts with a vast wealth of knowledge on-hand to fix and repair a wide variety of security products


Nationwide call-out from vetted engineers


Unsure about a requirement? Check with our experts


Our installation team help take the stress away



We are fully accredited