Privacy Notice: 5 Things You Need To Know

1. What information do we collect?

  • Name
  • Job Title
  • Organisation
  • Contact details such as postal and e-mail address and telephone numbers
  • Information relevant to customer surveys and offers

You provide us with specific information above during the enquiry stage or the purchase of products/services that we offer; from correspondence with you; or through meetings or other such visits to your organisation premises. Often, information is captured through our website enquiry forms, and in cookies, to improve the user experience. Enquiry forms can be found on a variety of pages, including Solutions, Products and Contact Us pages, among others.

In some cases, the organisation collects personal data about you from third parties, such as references supplied by former employers

2. Why do we collect this data?

Safetell needs to process data to enter into a sales contract with you and to meet its obligations under that business relationship and contract. For example, the organisation needs to process your data to provide you with product and services, to request payment in accordance with the sales terms and to administer credit reference checks (where applicable).

3. Who has access to data?

Your information will be shared internally, including staff in sales, marketing, project management and IT, if access to the data is necessary for the performance of their roles.

The organisation shares your data with third parties in order for financial checks, in addition to marketing and production support. The organisation may also share your data with third parties in the context of a sale of some or all of its business. In those circumstances, the data will be subject to confidentiality arrangements.

The organisation also shares your data with third parties that process data on its behalf.

4. How does the organisation protect data?

The organisation takes the security of your data seriously. The organisation has internal policies and controls in place to try to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by its employees in the performance of their duties.

Where the organisation engages third parties to process personal data on its behalf, they do so on the basis of written instructions, are under a duty of confidentiality and are obliged to implement appropriate technical and organisational measures to ensure the security of data.

5. How does the organisation protect data?

The organisation will hold your personal data for the duration of the business relationship. The periods for which your data is held after the end of business relationship are subject to the system deletion policy.

Still Interested? Learn More About Your Data

Safetell regularly reviews our privacy notice to reflect our interest in providing the best data security. Please find below our updated Privacy Policy, in addition to a chance to provide suggestions and speak to our team about our data processes.


Our updated privacy policy covers our full communication and data processes


If you want to know more about how we use your data, contact our team today


If you have a suggestion about how we can improve your experience, let us know

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