Case Study

Safetell’s case studies are a sample of some of the successful projects and work we’re able to complete; from counter works installations to bespoke security doors, CCTV upgrades and swing door automation set-ups.

Swiss Precision


To bring the counter and screen in line with recent refurb at minimal expense


Installed cost-effective screen and counter retrofit to match with branch refurbishment

A nationwide Bank situated in the North London Borough of Camden was looking to refresh their Swiss Cottage branch’s service counter and screens to compliment a new branch renovation program while still maintaining the same high level of protection and ability to provide cash and asset transfer.

With banks struggling to justify the cost of a physical presence on the high street, it has become a delicate balance to provide reliable, cost-effective security solutions without imposing on the customer’s experience. It’s also necessary to minimize downtime as much as possible, allowing the 10,000+ residents of Swiss Cottage to carry out their financial transactions without interruption.

In the summer of 2018, Safetell assembled an installation team to provide a complete counter and screen upgrade. The team carried out the North London branch’s installation out-of-hours to minimise disruption, installing a comprehensive retrofit counter solution through counter over-cladding wherein a new counter surface replaces the existing surface. In addition to fitting new glazing and vertical transaction gap that seamlessly blends into the newly modernised branch.

Mike Libman, Project Manager at Safetell, noted “Our experience working with this London Bank has been terrific, and our team have been able to provide great-looking counterwork solutions at a fraction of the cost through our unique retrofit capabilities. We have also been asked to provide a similar uniform security solution to a number of their branches.”

Safetell is a proud designer and installer of a wide variety of counter, screen and security solutions for high street banks and businesses.

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